| |
Religious Goods Wholesale Information
|
| |
|
| |
Welcome
to Iconeum - Religious Goods Supplier-Serving Retailers and Volume Purchasers World Wide
We're
excited that you're considering us as your Religious Goods supplier.
Quality, Value and Expert Advice are the cornerstones of our business, and we invite you to have a pleasant shopping experience and join our family of satisfied customers.
You'll find that not only do we have very competitive wholesale pricing,
but we're also very easy to work with. Our staff is friendly
and really appreciates your business. We work hard to keep you
happy, and your satisfaction is our primary concern.
Once
you start working with us, you'll also discover we're very reliable
and come through when you need us. We're a member
of the Catholic Marketing Network (CMN) and we take pride
in knowing how to treat our customers right.
As
for religious products, you'll find that we offer a great variety. You'll have hundreds of products to choose from, with
more being added all the time.
You'll
also enjoy the fact that you don't have to call to place an order
- our shopping cart allows you to order securely 24 hours a day, 7 days
a week. Oh, don't worry - we also like taking your calls. If
you would like to place an order by phone, simply call between
9-5 (EST) Monday - Friday. One
of our friendly staff will be happy to help.
We
started our business selling to end consumers, so we understand what
it takes to make a profitable religious goods business. We're here to
help you in any way we can. You'll find we're a reliable, stable
source for all of your religious products needs.
We import directly from our global network of manufacturing partners,
and feature merchandise from the U.S., Italy, Poland, Thailand, Mexico, Brazil, Greece and China.
[back to
top]
|
| |
Contact
Information
Please
feel free to contact us if you have questions, or just to let us know how we're
doing.
|
Address |
Iconeum LLC-Wholesale
PO BOX 571
Mohegan Lake, NY 10547
|
|
Email
|
click here to email us
|
|
Toll Free Phone#
|
(800) 741-7754
|
|
International Phone#
|
001-914-455-4078
|
|
Fax#
|
(914) 514-8047
|
|
Location
|
We only ship orders by mail, and do not offer
over-the-counter sales
|
[back to
top]
|
| |
Wholesale Customer Registration
To make purchases at this site you must first register as a wholesale customer. We only do business
with businesses and registered organizations. We don't do business with individuals. This is a wholesale
site for retailers, churches, religious organizations, etc. If you qualify, please first Register Here
[back to
top]
|
| |
Ordering
We accept wholesale orders online using a secure shopping cart. To place an order,
simply go to our item and catalog pages, enter the quantity you wish to purchase for a particular item,
and click on the "Buy Now" button. This will take you to the checkout screen. If you
have additional items to order, click on "Continue Shopping." To
complete your order, click on "CheckOut" in the "Show Order" screen and fill in your payment and shipping
instructions.
[back to
top]
|
| |
Minimum Order
We're able to offer outstanding prices and great
selection because we sell exclusively wholesale, in volume. As such, our
minimum order size is $100 (for most products no minimum quantity for any style).
[back to
top]
|
| |
Volume
Discounts
We offer wholesale discounts for all orders $300 and up.
Simply enter the appropriate coupon code at checkout and your discount will be
reflected in the total. Discounts apply to each individual order.
|
Order Size |
Discount |
Coupon Code |
|
$300 - $499 |
3% |
D-300 |
|
$500 - $999 |
5% |
D-500 |
|
$1,000+ |
10% |
D-1000 |
If a volume discount coupon is used, please note
that we will adjust the coupon code accordingly for the entire order if there
are returns that bring the order total below the original qualifying discount
amount. The discount amount adjustment will be deducted from any refund that is
given. This also applies to back-order cancellations within 30 days of the order
date where a volume discount coupon is used.
[back to
top]
|
| |
Payment
We accept payment in the following forms:
|
NET-30 (Credit Account) |
Net 30 accounts are granted to approved customers. To qualify for NET-30 please fill out a credit application form provided here.
Our terms are Net 30 from invoice date, strictly enforced. Accounts over 30 days will automatically be put on credit hold and are subject to late fees of 1.5% per month or 18% annum plus legal fees if necessary.
When ordering on NET-30, please select either phone ordering or Check as a method of payment while you are checking out.
|
|
Credit Card |
We accept Visa, Mastercard, and American Express.
|
|
PayPal |
If you wish to submit payment via PayPal, please click on the Paypal link at the shopping cart page or in the payment section of the Customer Info checkout page. Please log in to your Paypal account and follow the prompts to approve the payment.
|
|
Money Order, Cashier's Check or
Company/
Personal
Check |
If you wish to pay by money order or check
please complete the shopping cart checkout and mail payment to:
Iconeum LLC-Wholesale
PO BOX 571
Mohegan Lake, NY 10547
Be sure
to write the order number on your check. Also, please include a copy of your invoice with the check.
Money Order or Cashier's Check orders
will ship after we authenticate payment with the check issuer (usually within 2-4
business days after receipt of payment). Company and personal check orders will
ship after payment clears (please allow 5-10 days for check clearing).
|
Note: If you are ordering from within New York,
please see important sales tax information below.
[back to
top]
|
| |
Sales Tax
No sales
tax is added on wholesale orders.
|
Existing NY Customers with a
Seller's Permit |
Our checkout system doesn't add sales tax to orders. If you are our existing NY customer we will check your
NY State issued resale certificate that you have faxed to us. |
|
New NY Customers
with a Seller's Permit
|
If you are a new NY customer with a NY seller's permit, please fax us a copy of the permit
on the same day you place your
order.
|
[back to
top]
|
| |
Shipping
We charge shipping fees on all wholesale orders. Shipping charges are added automatically for domestic (US) orders.
Our Shopping Cart doesnt automatically add shipping fees to International orders. Instead, the shipping fee and is added
(and charged) manually once the order is fully processed. We notify international customers by email with exact shipping costs.
Orders received with valid payment are processed within 1 or 2 business days. On rare occasions, we may delay shipping an order a by few
business days if an item on the order is sold out and we expect it to be
restocked within a few business day. If you have timing constraints and need us
to process and ship your order quickly, please be sure
to contact us right after placing the order so that we can review the order and
payment, and flag it for rush processing.
We offer flat shipping and handling fees for every order.
S&H rates to the 50 United States and District of Columbia are:
|
Order Size |
Shipping Charge |
|
$100 - $105 |
$10.00 |
|
$106 - $220 |
$12.00 |
|
$221 - $350 |
$16.00 |
|
$351 - $600 |
$20.00 |
|
$601 - $1000 |
$25.00 |
|
$1000 and Up |
$35.00 |
*For regular shipping, we use USPS Priority Mail, USPS First Class Mail or FedEx
Ground at our discretion depending on the size of your order and pickup time considerations.
[back to
top]
|
| |
For orders to United States Territories, we offer the
following shipping options:
|
USA Regular
(to U.S. Territories) |
- US Postal Service First Class or Priority Mail
(chosen at our discretion based on order size and other considerations)
- Delivery up to 10 business days after shipping
date
- For AS, FM, GU, MH, MP, and PW: Only for orders up to $200 in
merchandise
value. We add shipping fees manually based on the weight of the package.
|
[back to
top]
|
| |
For orders outside the United States, we offer the
following shipping options:
|
- US Postal Service First Class
|
- Allow up 14 business days after shipping
date
- For any size order
- No Door-to-door tracking capability
|
|
- US Postal Service Express (EMS)
|
- Delivery 1 to 6 business days after shipping
date
- For any size order
- Door-to-door tracking capability
|
|
International FedEx |
- Delivery 1 to 6 business days after shipping
date
- For any size order
- Door-to-door tracking capability
|
*If you are located outside the United States and
this is your first order with us, please read our policies and payment
verification procedures for
International Orders
before placing your order.
International S&H Rates*:
*Please note that for International Orders, our shopping cart does not automatically
charge shipping to your order. Shipping charges show as $0. We manually
add shipping charges to your order once it is processed. We notify International
Customers by email of the assessed shipping costs and wait for approval. Orders with
no explicit approval from the International Customer are not shipped. If the shipping
costs are more than expected, the International Customer can cancel the wholesale order
for a full refund.
***We do not ship to some overseas countries due to high level of credit card fraud or
high level of undelivered packages as reported by International Customers. We reserve
the right to refuse delivery. You will be notified by email if your country is one
of those we deem high risk. We will refund a full amount if the order cannot be
processed due to this policy.
Please read our policies for
International Orders prior to contacting us.
[back to
top]
|
| |
Back-Ordered Items
and Product Substitutions
To
expedite your order, we
occasionally substitute back-ordered items with similar merchandise. If you would like for us to not
substitute, please add in the Order Comments that you wish to receive no substitutes. If instructed to not
substitute, we will ship all in-stock items right away and ship any back-ordered items as soon as we receive them at no additional shipping charge.
[back to
top]
|
| |
Returns
and Exchanges
coneum LLC is dedicated to the satisfaction of our customers.
If you are dissatisfied with our product, we will allow you to return it within 30 days from the date of shipment for a refund or an exchange. Currently,
we dont charge any restocking fees (*** We reserve the right to change the restocking fee policy).
If a volume discount coupon is used, please note
that we will adjust the coupon code accordingly for the entire order if there
are returns that bring the order total below the original qualifying discount
amount. The discount amount adjustment will be deducted from any refund that is
given. This also applies to back-order cancellations within 45 days of the order
date where a volume discount coupon is used.
For international shipments, we cannot be responsible for import tariffs,
customs fees, or shipping delays due to international shipping, and if a
customer refuses shipment for any reason we will deduct any actual shipping,
customs and other costs incurred by us from any refund that is given.
Please follow these instructions for a hassle-free return or exchange:
- Contact Customer Service and request a Return for your order number.
- Send your item(s) with original packing materials, and original invoice to us by an insured courier (UPS or Registered Mail) and retain the tracking
number for your records. We are not responsible for items lost or damaged while shipping.
Send your package to:
Iconeum LLC
582 Panorama Drive
Mohegan Lake, NY 10547
- After we receive your package, our Quality Assurance Department will verify the condition and authenticity of the
returned item(s).
- A refund or customer credit (for exchanges) will be issued within 10 business days. All refunds will
be issued in the original form of payment. Please allow one monthly billing cycle for the credit to
appear on your credit card statement.
Returns and Exchanges are subject to the following restrictions:
- The original Invoice must accompany the returned item.
- The item must be returned in its original condition, unworn and unaltered in any way.
- Items that have been damaged due to client negligence cannot be returned.
- Special orders are not returnable. If there was an error made on our part, we will happily exchange your order.
- Processing, shipping, handling and insurance charges are not refundable.
- Gifts to third parties are not refundable, and can only be exchanged.
- If you received a free gift with your order, you must also return the free gift or you will be charged the purchase price of the free gift. This charge will be deducted from the credit applied to your account.
[back to
top]
|
| |
Pricing
Our wholesale religious products are priced by piece.
All individual items and assortments with a specified number of
pieces are priced by pieceWe strive to keep all product and assortment descriptions
accurate and up-to-date. Prices are subject to changes.
[back to
top]
|
| |
Secure Ordering
Iconeum LLC.com
uses Secure Shpping Cart based on industry-leading Secure Socket Layer (SSL)
encryption to process all orders. When ordering at our store, your information
is transmitted securely over the Internet in encrypted (scrambled) form so that
it cannot be accessed by unauthorized third parties.
[back to
top]
|
| |
Privacy Policy
We respect our customers' privacy. All personal
information that you supply in the course of doing business with us will be
handled securely and held confidential at all times. We will not sell, lease, or
otherwise disclose our customers' information to anyone. We may from time to
time contact you to via email or post to inform you of special promotions and
new products at our store, but we will always attach instructions for removing
yourself from our mailing list.
[back to
top]
|
|
Categories
